Help your customers get directly to the department they need
Using A1 Comms’ drag and drop switchboard, creating an auto-attendant is a breeze.
Like many small businesses, you may find yourself in need of a full-time receptionist, fielding calls, taking messages and connecting your customers with the right department. With our voice Auto Attendant, there’s no need to go through the tedious process of hiring a new employee. Remove the cost of a full-time employee and have our auto attendant answer calls correctly, politely, and quickly.
A1 Comms’ auto attendant is always polite, on-time, and doesn’t take lunch breaks. Included in every voip phone package, easy to use and setup, the Auto Attendant answers your calls with a customized recording. The caller is then offered customized routing options by employee names, extensions, or departments. Callers can also send a fax to you, join your conference call or transfer to a recorded information extension that gives directions or your hours of operation.
The Auto Attendant is just one of the phone features that we offer, every phone package includes Voice to Email, Call Forwarding, Unlimited Minutes and more.
A1 Comms makes phones simple.
Pro Tip: Even if you are a small business who’s growing fast, you can set up department options and add separate extensions later. This will help you company look and feel more professional and established.